Ballarat IT Support
Does your Ballarat-based business need local IT Support services? Our friendly nerd herd are here to help, taking care of everything from managed IT to cyber security and data centre services. We’re passionate about working with local businesses, so if you’re ready for Ballarat IT support that empowers you with cutting-edge tech, expert solutions, and reliable support, reach out at support@lateralplains.com or call 03 53 177 123.
How Can We Help?
We’ve got the know-how to transform your operations – streamlining workflows, increasing productivity, building cyber defences, and future proofing processes and technology investments. Need an IT team that truly supports you? We do that too. Leave your details below, and we can get in touch to learn about your business and the tech challenges you’re facing.
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Managed IT to Empower Your Business
Say goodbye to costly break-fix approaches, and hello to a comprehensive suite of managed IT services. We take care of IT, so you can spend more time on your business. We deliver proactive monitoring and maintenance, unlimited onsite and remote support within business hours, scalable solutions, and predictable pricing with no hidden or unexpected fees.
Our Ballarat IT Solutions
- Emails - We take care of everything from email set up to management, security, storage, backup, encryption, and more to streamline collaboration and communication.
- Support Desk - Our experts provide unlimited onsite and remote support, so your team can quickly overcome roadblocks and avoid costly downtime.
- Software Solutions - We identify the best software solutions for your business, and can support you to implement, manage, and regularly update them for a seamless, secure process.
- Hardware Configuration and Support - We’ve got hardware setup, maintenance and updates, troubleshooting issues, repairs, and warranty management covered.
- Procurement - Looking to upgrade your tech? We guide you to make optimal choices, take care of implementation, and support an efficient process.
Why Choose Us?
- Local Team - Our team is Ballarat-based, and we’re passionate about working with local businesses to support their long-term success and cyber resilience.
- Dedicated Cyber Security Focus - We understand the latest cyber threats and the damage they can do to a business. Our experts have curated an advanced suite of tools, ensuring we can build your defences and avoid the serious consequences of a cyber attack.
- Cost-Effective Bundles - We package state-of-the-art tools and expert solutions to bring you cost-effective bundles. The result? You get leading tech and predictable pricing!
- Committed to Building Trusting Relationships - As part of the Ballarat community, we truly value building trusting relationships with our clients. How do we make it happen? A focus on reliability, expertise, and elevated customer service.
Cyber Security is Critical for your Ballarat Business
Cyber security is non-negotiable for today’s businesses, with attacks increasing in frequency and complexity. Our team’s well aware of this so we’ve added robust cyber security measures to our managed services bundles, allowing us to provide peace of mind for our clients. You can expect advanced solutions including a Managed Security Operations Centre (SOC) and Endpoint Detection and Response (EDR) to keep your business safer around the clock, delivering proactive threat hunting, advanced threat detection, and rapid incident response. Alongside building your cyber resilience, these are ideal to help you achieve compliance.
Our Services
Managed Services
Streamline your ICT and boost productivity with proactive monitoring and maintenance, rapid response, cyber security measures, scalable solutions, and predictable pricing.
Cyber Security
Innovative solutions to build your business’ online resilience against cyber attacks, including Security Awareness Training for your team, Pentesting, Managed SOC, EDR, and more.
Learn More
Data Centre Services
Server hosting, systems administration, and full end-to-end service. Hosted locally at Federation University Australia’s Technology Park.
Supporting Local Since Day One
We’ve been passionate about supporting regional communities and businesses with innovative technology since day one. Today, we’re proud to say Lateral Plains has been in the game for over 30 years and we still love what we do. A huge part of that is building lasting relationships with Ballarat-based businesses, like you, and ensuring they can count on us when it comes to all things IT.
Ballarat IT Solutions – Let Us Take Care of IT
Our nerd herd are here to provide innovative IT solutions tailored to your business requirements. Ready to benefit from leading tools and tech, a proactive approach, and an always friendly team? Have a chat with us today or organise a meeting (we’re local after all), and we can get started ASAP.