Are you a nerd looking for a new herd to join?

Lateral Plains is based in the heart of the Ballarat CBD. Our focus is providing managed services for clients who are around the corner or literally 16,000 KMs away in Toronto, Canada.

We currently have an opportunity for an account manager to join our team to support our ever growing customer base.

The successful applicant will have experience in the following areas (not necessarily all):

  • A previous technical back ground
  • Relationship management experience
  • Previous experience in overseeing customer account management, inclusive of contract management and negotiation
  • On-site training will be provided with a view to increasing your skills.

We are looking for a long term full-time commitment, growing your skills as our business develops.

We are looking for an individual who shares our passion for IT and fits well within our supportive environment. The successful candidate must have excellent communication skills.

We operate our own datacentre facility right here in regional Victoria!

This role has a roughly 50% remote telephone based support (the successful candidate must be able to speak clearly and professionally!) and 50% on-site and in the office. Individuals with excellent customer service experience are highly regarded.

A clear police check may also be required, random drug & alcohol testing is part of some of our jobs so may be required at any time, A valid full Australian drivers licence is required.

Lateral Plains will offer the successful candidate/s competitive rates, excellent working conditions, a great work environment, negotiable terms and a team that actually do care about the individual.

*We enjoy what we do and we also have fun with an armoury of nerf guns and experienced operators we don’t shy away from a random nerf battle and it’s not uncommon to see toys flying or driving around our amazing new office complex.

Lateral Plains is an equal opportunity employer, we encourage multiculturalism and diversity in our work force. We value inclusivity and support LGBTQIA+.

Lateral Plains acknowledges the Traditional Custodians of our country throughout Victoria and Australia. We pay our respects to all our Elders past, present and emerging.